Help & Support
Privacy Policy
CSH is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries regarding our processing, please contact us at support@chuansenghin.com
Information Collected
CSH collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other sites accessible from them. We also collect information about the transactions you undertake to further improve our service to you in future.
We may collect additional information about your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Use of Information and Preferences
We will use your information to provide and personalise our service and to detect and prevent fraud. With your consent and permission, we will also use your contact details to communicate with you. We may use your information to send you offers and news about CSH products and services. We may contact you by post, email, or phone for these purposes.
Once you have registered to use our site, you will be provided with access to ‘My Account’ feature that will allow you to personalise and make your future purchase faster and easier. To change your contact preferences, simply click ‘ My Account’ at the top bar. We may use your information to verify your identity and prevent or detect fraud account. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Disclosure of Information
Your information may be passed to and used by CSH. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
Other Websites
Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
Cookies
‘Cookies’ are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on www.cookiecentral.com. This site uses cookies for several purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping, and to enable traffic monitoring.
Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a CSH advertisement on another site that links to this site will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies to browse much of our website or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users.